2 March 2014
Dear Joe Horton,
We both feel that we couldn’t have found anyone better to have worked with us through one of the most stressful, emotionally charged events in our life. Pete and I took an enormous risk financially and emotionally purchasing our new house before selling…not really knowing what our house was worth, and in doing so, we put our fate and faith in your hands to secure our future and the outcome was a fantastic one... At every stage you kept us feeling positive and confident. You communicated with both of us honestly and consistently, we felt supported and comfortable making decisions.
So from us all
Thank you and best wishes
We will be sure the recommend Love to anyone that asks.
Heather and Pete, 72 David Street, Preston
3 February 2014
Joe Horton and his team were very helpful and professional in the sale of our investment property.
I found Joe to be a very honest person with the market appraisal and expectation of the sale value of our property. After every inspection, he called to advise me how each inspection went, with regards to the number of people who attended, their feedback and 2nd visits.
Considering we were in the middle of renovating our own home, Joe and his team took responsibility and any additional stress from selling this investment property, which was of great importance and assistance to us.
We would highly recommend Joe and Love Real Estate Preston for services they have provided from property (rental) management right thru to buying / selling a home.
Keep up the great work !
Victor & Kathy
6 November 2013
I take this opportunity to thank you, Melba, receptionist Tamara and especially Harry for all your assistance in helping me get Heysen Crt tenanted.
Harry has been of great assistance I can't praise him enough. He went over and above his duty to help me. Ultimately to follow up on tenants and get final trades people in place. Heysen Crt was rented within a couple of weeks of advertising - WOW!! Harry's prompt attention to details has been gratifying.
Nick and staff - thank you once again.
31 October 2013
Simone Curley – the Ultimate Professional
Simone was responsible for both the complete renovation and successful sale of my mother’s property in Collins Street Thornbury.
We found Simone a delight to deal with and the quality of her work impeccable. She ensured that we were constantly kept in touch with the progress of the renovation as she guided it to its completion.
The campaign she ran for the property’s sale was of the highest calibre, she contacted us at least twice a week to keep us in touch with developments.
We are certain that her integrity, professionalism and attention to detail were responsible for the excellent price that she achieved at auction – a record for such a property in Thornbury.
We could not have been more pleased with our relationship with Simone and her efforts on our behalf.
10 September 2013
Just a short note to say thanks for your help with my recent purchase of 8 Liston Avenue Reservoir.Your advice and intimate knowledge of the area was invaluable in helping me secure the purchase of this property.I can’t thank you enough for all your help from purchase through to settlement and I will definitely recommend you and your office to all my friends if they are looking to purchase or sell real estate in the area.
3 September 2013
Hi James and Michael,
I am really pleased with the result you both achieved with the selling of my home. Right from our first meeting you both have been considerate, patient and respectful of my home and our situation. Your direction, knowledge, and confidence was the standout attributes in choosing Love Real Estate.
You are very personable which made it easy for me to communicate with you both and trust you to do the right thing by me in selling my home. You have restored my faith in real estate agents.
Thank you for a pleasant selling experience, I will certainly be recommending Love Real Estate to friends & family.
17 August 2013
Once again, thank you so very much for your efforts in our extremely successful campaign. They were honest and genuine in their comments and appraisal, but also positive, and had what seemed to me a very good knowledge and understanding of the local market. I felt they presented and explained every aspect carefully and concisely, which helped me considerably in believing we had a reasonable chance of achieving a good result. We had a massively successful outcome, with the reserve of $525K surpassed very quickly and a hugely impressive $590K as the final selling price. We are walking on air, and can't quite believe it. Selling a house can be one of the most stressful experiences in your lifetime, but they made our experience during the campaign 'pain-free' and have delivered an outcome we never, ever imagined achievable.
Cheers and kind regards
Wendy and Tracey Dunstone
12 August 2013
The team at Love Real Estate are incredible.We had the pleasure of both being a vendor and purchaser with the team. After such a smooth experience purchasing our second home, there was no question as to whom we would sell with. They made selling our first home an easy, enjoyable and not to mention a financially beneficial process.
We could not have been more pleased with our result on the day of the auction. Our house sold for $100,000 more than our reserve. It took so much financial pressure of us
23 June 2013
Our sincere thank you to the Love Realestate Team for all their efforts in selling our home!
From the first meeting with Roger Pettinella to discuss our selling options, the professionalism &knowledge was evident we had chosen the right Agent to represent us.
The marketing campaign was a strong indication that we were on the right track to achieving a successful sale of our home.
Roger always provided us with feedback and kept us informed with every detail! From the beginning of the campaign, throughout all the open inspections, and right up until Auction day!
The Auction day itself was a day filled with nerves, anxiety and excitement! All of which we felt were shared by the Love team! Their professionalism and support given to us as the Auction was about to commence will always be remembered!
Our Auctioneer, Jim Kalakias was fantastic! Without a doubt one of the most reputable rising Auctioneers to date, who we believe is a rising star with a great career ahead of him!
Jim conveyed to the large crowd a huge statement and summed it up perfectly and honestly, we were & forever will be honoured &touched by it! Without personalising our home, Jim personalised us as people and validated all our efforts, hard labour and love, which we had implemented into our home!
The auction result exceeded our expectations! We will always be thankful and highly recommend Love to others. We will never hesitate in using Love Mill Park as our preferred Agent with our future endeavours!
Maria & Paul Di Beradino
24 May 2013
Kannan was my selling agent for the property which I sold recently. I decided on Kannan as my agent after speaking with him and all the other major real estate agents in my area. What won me over the others was his proactive approach to building a relationship with the client after the initial interview, being honest about price expectations and being very accessible and professional at all times. During the auction campaign, I found Kannan to be a very hard worker as he kept me up to date with potential buyers, providing me feedback continuously on the campaign progress and exceeding my expectations all the way. My choice of agent was proven correct on the auction day as a very satisfactory price was achieved. Based on my experience, I will certainly use Kannan for all my future real estate dealings and so should you!
24 May 2013
I'd like to take the time in giving our feedback regarding George.
His service attitude and professionalism was over and beyond, we have dealt with many agents but George was an exception.
We cannot express our gratitude with his exceeding help support and making our dreams come true with purchasing our new home.
He was truthful humble and fantastic to deal with.
We truly want George to get recognition This is not an email that is to be taking lightly, and we don't want him to get a pat on the back, please be advised George is a staff member that you have working in your office that is exceptionally a great asset to your company.
It is very hard to come across that type of service these days and we can not stretch that enough.
Hopefully George can get a sit down talk with both of you relating to this email, for if your office keeps getting this type of service I can promise you our recommendation to top clients we know we will be referring to your office and specifically asking George to deal with them.
Thank you for your time.
21 May 2013
I had been looking to purchase a house since the sale of my property and had liaised with numerous Real Estate Companies and Agents during this time.
I purchased my new house from Kannan Subramanian from Love Real Estate Reservoir who was most professional and responsive to my needs by really understanding what I required. He was exceptional in following matters up with the Vendors and returning all phone calls promptly. He operated with the highest integrity, his caring sales approach and personal manner was a cut above the rest. This approach made a very stressful time of selling and buying a house more manageable and pleasant. I have highly recommended Kannan from Love Real Estate Reservoir to family, friends and colleagues who have either contemplated selling or purchasing a house.
Kannan is truly a cut above the rest!
21 May 2013
Through purchasing my first home, I met Kannan. He was easy to talk to and an authentic sales consultant. He provided me with figures that were realistic and also found me a house to fit into my tight budget. Buying a house, and a first home at that, was a nerve-wrecking experience. Kannan made it that much more pleasant by keeping in constant contact and not pressuring me to make a purchase until i found the right home.
Loretta Anne Singh
22 April 2013
RE: Recent sale of our property at 32 Garden Grove Drive Mill Park
We are writing to show our sincere appreciation for the excellent work you did selling our property. Your professional manner, which you displayed right from the start with our first meeting with you, could not be faulted.
You recommended “Sale by Set Date” - You had a PLAN of how you were going to sell the property, kept us informed at every step along the way, and followed through with it perfectly resulting in an excellent result for us at the end. Your trustworthy manner made us feel the sale was “safe in your hands”.
You worked hard to sell our property, you were always punctual, respectful, polite and sensitive. You advised us when you felt we needed it, explained things when needed, and showed patience with us. You took meticulous pride in how the photos and board presentation was carried out and wording thereon.
Once again Roger, thanks very much for all the hard work and we would have no hesitation in recommending you to anyone who is contemplating selling their home.
Wishing you well in all future sales.
“Pity you barrack for Carlton’
Keith & Annette Marks
27 March 2013
My wife & I were extremely weary in dealing with real estate agents due to unpleasant past experiences. So when we required the services of an agent once more to sell our home we were prepared for the worst.
We interviewed several agents before choosing Love Real Estate Mill Park. We felt James & Roger had a fresh approach to marketing, displaying confidence, had excellent local area knowledge & sold our home for an outstanding price!
We'd like to thank James Dimitriou and Roger Pettinella from Love Real Estate Mill Park for their commitment and dedication in selling our home. We got 5% greater than our sell price which really helped our circumstances.
They showed passion and confidence throughout the whole process of finding the right buyer and were professional doing so.
We highly recommend both agents & Love Real Estate Mill Park in successfully selling any property.
We are now building our new home & thanks to several recommendations from James, we have also found a wonderful builder as a result.
Thanks guys, we appreciate everything you both did for us, truly.
Billy & Julie
11 September 2012
Our journey to Kilmore..
In September 2011, we advertised our property with an agent with the intention to moving to Kilmore but through unfortunate circumstances the house failed to settle three days before it was due to do so which caused great grief and anxiety to both myself, my wife and our family.
Being very disheartened by the proceedings of not selling the house we were very weary of going through this process once again.
My daughter Samantha phoned love real estate in Thomastown and asked the staff to please meet with us to discuss possibly trying to put the property back on the market as soon as possible as we were weary of going through this again with all the stress that came with it previously.
We met with Ryan Di Natale and Christopher Shine at our house that week to discuss what procedure would be best for us to re- sell our property and how they would action a plan to get a positive result that we would be happy with.
We found both Ryan and Christopher to be both polite, reassuring, confidant and informative and was very impressed with their local knowledge and presentation of how they intended to sell our property.
In the first two weeks of having our property in their hands our house was sold!
Both Susan and I were extremely happy with how both Ryan and Christopher handled the process of selling our house, we were informed of every step of the way all the way through to settlement which went off with no fuss or stress to my wife or I.
I would personally like to recommend both Ryan Di Natale and Christopher Shine to any home owner who is contemplating selling their property as I found them both extremely approachable and very informative during the whole process for which I am very grateful
“Now in Kilmore “
John and Susie Merrett
20 July 2012
Just a quick note to let you know that we signed a contract on a property yesterday so our search for a new home is over, finally. We just wanted to let you know and to thank you for all the time you gave us during our search. We really appreciated your honesty, frankness and help.
It's all happened really quickly as the house only just went on the market, we inspected on Wednesday, put in an offer on Thursday and had it accepted today. I guess that's how these things work.
Thank you again for all your help. If we need any real estate help or if we have any friends who do we'll certainly recommend you.
Lorraine and Paul Ferrari
20 June 2012
Dear Mr Love,
In Appreciation- Sale of 20 Flag Street, Kingsbury
We would like to express our appreciation for the efforts of the Love Real Estate team in marketing and selling our property at 20 Flag Street, Kinsgbury.
In particular, we would like to thank Arthur Torpatzis and George Ioannou for the work they did in selling this property.
Having originally purchased the property from Arthur a number of years ago, we were more comfortable in using him again to sell it on our behalf. This proved to be a good decision on our part.
Greatest thanks are extended to George for his handling of the sale. We understand he is relatively new to the Love team, and the real estate industry in general, however his enthusiasm and professionalism throughout the process suggested many more years experience. George is a credit to your team, and we would be most pleased if you could pass on our thanks to him.
We would also like to commend Noel Crouch on his handling of the auction. Having attended quite a number of auctions conducted by many different auctioneers in the past, we can say with confidence that he is certainly one of the best we have seen.
Once again, thank you to Love Real Estate for all the support throughout the campaign.
Tim McHardy & Randi Brooks
18 June 2012
We recently found the need to dispose of a family home in Preston. As we are from Mornington Peninsula we felt we needed a local agent to assist us and we settled on Love Real Estate because of their large presence in the Northern Suburbs and had such a great reputation.
We were most grateful for their attentive assistance and genuine care in disposing of the property. Their follow up and advice was second to none and ensured a pleasant experience in what can be a daunting task.
Our heartfelt thanks go to Joe Horton and the staff in achieving a most attractive result which exceeded all expectations. Joe's care and consideration towards us and our 94 year old aunt, who had lived her entire life in Gilbert Road, Preston was exceptional.
All in all it was a most pleasant and rewarding experience dealing with Joe and the staff at Love Real Estate.
John D McOrist
29 March 2012
Thank you very much for the referral to your commercial office in Reservoir. We listed the property and had 2 offers with in the first 2 weeks, the vendors accepted the offer. Everyone is happy so once again thank you for the introduction.
Richard Fowler, Advantage Vendor Advocacy
21 March 2012
I have nothing but praise for Love Real Estate. My dealings with them were nothing short of excellent. Their manner, professionalism, punctuality and reliability made them an absolute pleasure to deal with, and I have only praise for their work ethic in every respect. I would like to thank Love Real Estate for their professionalism and for easing the stress of my buying experience. Love Real Estate comes highly recommend.
20 March 2012
We would like to extend our many thanks to Love Real Estate, who were fantastic throughout the whole process.
They were able to advise us and also support us during the sale of our house. The feedback and advice was second to none and always made me feel confident that we would sell the property and get the price we required. They made us feel comfortable when negotiating and discussing the finer details of the process.
Ryan Smith & Natasha Claringbold
9 March 2012
I wish to commend you on having such a wonderful employee at your workplace.
George Ioannou has been the most fantastic agent my fiance and I have EVER dealt with.
He has been nothing but professional, kind and always willing to help us out.
My fiance and I are getting married this year, and since the first house we inspected with George last year, he quickly took our requirements down and has contacted us on a regular basis to inform us of any new properties.
We are so happy to know that we are in safe hands, and anytime any new properties pop up, George is the first person to tell us.
You should be very proud to have such a wonderful and dedicated employee.
We would like to thank you for his outstanding service to us, and hope that he can hopefully find us a property that meets our needs in the near future before our wedding in December.
I have also been telling fellow employees and friends and family of his outstanding service and your wonderful company.
I hope you will pass this onto George in appreciation of all his efforts (even though I am so fussy and picky)!
7 February 2012
We are just writing to say thank you for all your help and assistance with the auction of our house in Kinsale St, Reservoir. When we decided to sell our house it was quite a hard decision knowing how to go about things and as it turned out we were torn between two real estate agents and we feel we made the right choice in choosing Love Real Esate, which we chose because they had sold quite a few houses in our area. We would certainly recommend Love Real Estate.
John & Raelene Skirrey
13 January 2012
Selling a home we'd owned for over 45 years and grew up in was never going to be easy. Luckily we found Love Real Estate who helped us through each step of the process and were able to take our best interests into account, whilst being professional and respectful at all times and making us feel very comfortable on a personal level.
12 January 2012
With the decision to put our house on the market was not an easy one, so we set out ourselves to find an agent who best understood the current market place. The selection process with finding an agent best to sell our home was simple; we found both Joe Horton and Arthur Torpatzis from Love Real Estate demonstrated right from the beginning to have the most indepth knowledge and long time professional experience for the Reservoir area and put forward a marketing campaign that was right for us. Joe and Arthur both appreciated our home and saw its qualities and the detail that went into it, and they understood our emotional attachment we had with our home too. We found both Joe and Arthur to be professional, honest, communicative and supportive at all times during the campaign along with a calm and relaxed approach with a down to earth sense of humour that made us feel at ease, but importantly, they both had a genuine desire to sell our house like it was theirs. We are grateful that we achieved the end result we were looking for and we highly recommend Joe and Arthur of Love Real Estate to sell your home.
Cesare Di Stefano
28 November 2011
Just wanted to pass on my thanks for a job well done on Saturday. Given the atrocious weather and looking at the other auction results I think that we were very fortunate on the day. Please say thanks also to Graham - we couldn't have had better people to handle things for us. The other staff from Love's who were there were also great - we especially appreciated the umbrellas!! Please say thanks to everyone from us all.
Mum and Dad were extremely pleased with the result also, although it was a sad day for them in some respects.
4 September 2011
When I began my property search 4 month ago, Phil Peros from Love Real Estate was there offering me a helping hand. Phil understood very quickly what I was looking for, my likes and dislikes, and the location I desired. Phil is an honest, thorough and professional agent. He was excellent in responding to calls and emails in a timely manner, offering help and assistance where ever possible, answering questions, and will go out of his way to ensure that your needs are met. Along my journey, i also met Arthur Torpatzos, Senior Director or Love Real Estate, who provided me with some sound advice about acquiring property... Thanks Arthur.
Thanks again Phil, you helped me to find our home! I wish you all the success working with Love Real Estate and future endeavours.
8 June 2011
You were highly recommended to us as a sales consultant, whilst we were researching who to list the above property with for sale. You exceeded all our expectations of what we were looking for!
Your communication skills were exemplary, regular updates, knowledge of the market and honesty and integrity were outstanding. The advertising campaign was extensive and thorough. Accommodating our requests was taken on board and carried out without any hesitation and to our brief.
To say that we were pleased with the sale price is an understatement, we were overwhelmed with the final result, due, we believe, to your commitment, customer service skills, impeccable attention to detail and thorough knowledge of the market.
Likewise, we were extremely grateful to Graham Love for his outstanding performance as auctioneer.
We would have no hesitation in employing Love Real Estate in any future dealings we may have the industry and thank you most sincerely for a remarkable result.
Shirley and David
18 May 2011
For Joe Horton, Love Real Estate, Preston
We decided to go with Love Real Estate to sell our home because Joe Showed such enthusiasm and eagerness to take on the job. He was also the agent who initially sold us the house and he was able to remember intricate detail about the property including its history and we believed that would give him an edge over other agents. His charismatic and likeable character was also a positive attribute as we believed that it would help sell our property to potential buyers.
We were working to a fairly tight dead line and needed to do some repairs and maintenance on the property to make it more appealing before putting it on the market,. Joe was able to get in contact with a list of contractors to help with the various jobs that needed doing and made sure that these people were able to come in ASAP. During the selling period, Joe ensured that went according to the plan and we didn't leave to deal with any delays or hold ups. His constant communication ensured that we knew what was happening at every step of the way, and we were able to put our trust in Joe.
overall, our experience with Joe Horton and Love Real Estate, Preston was over and above our expectations. Joe was always very professional and his experience in selling property showed through in giving as a great result, leading us to be very satisfied with the outcome and we would hire Joe to sell our home again.
4 May 2011
In a profession full of talkers, it has been my good fortune to find someone genuine and true to their word, So I hope you enjoy this small token of my thanks.
P.S Don't forget to look after yourself.
17 February 2011
"I am writing to express my appreciation in regards to the exceptional service provided to me by Phil Peros.
Phil assisted me through previous Home-Opens providing advice and support. When I eventually found what I was looking for, Phil offered his round the clock support throughout the negotiation.
The purchase of 39 Wattle Grove has been a positive experience as a result of the service he provided."
14 February 2011
"Thank you Arthur and Phil. What a great job.
You handled the sale of my mother's home with the compassion and professional care it required.
As you know my Mum and Dad purchased the block of land from Love Real Estate 60 years ago. So it seemed right that Love Real Estate sell the property.
Many thanks again"
8 December 2010
"Over the past 2.5 years I have had the pleasure of working in conjunction with Joe Horton. When I first engaged Joe's services his knowledge of local property and his ability to relate to my needs as a client were second to none. Over the next 2.5 years Joe has maintained an extraordinary level of enthusiasm and passion for his job and our project.
Joe is someone who is easy to get along with, courteous to our requirements and very understanding of where we were at and which direction we would like to head. His advice is comforting and his honesty reassuring.
During our campaign Joe's efficiency, product and client knowledge was outstanding. His authority and character whilst conducting a very entertaining auction brought about an amazing result, over and above what we could have ever expected.
Joe's recent promotion within the realms of Love Real Estate only speaks volumes for his work ethic and the value he holds in the company.
Because of these traits we have already taken the liberty of recommending Joe Horton to our friends, family and associates some of whom have since engaged his services.
For anyone thinking of appointing Joe Horton to manage their property during what can be a very trying time, be rest assured that our experience with Joe has been a very enjoyable and positive, and therefore would not hesitate in recommending Joe Horton to manage the sale of your greatest asset"
Michael and Wendy James
6 December 2010
We would like to acknowledge the huge effort you put in, in regards to selling our property at 29c O'Keefe Street, Preston.
Prior to dealing with you we have sold a number of properties through other agents. From this we knew what we were looking for in an agent and when we met you (when we were not even considering selling so not looking for someone), you ticked all the boxes. When the time came to pick an agent there was only one choice so we didn't even consider asking another agent to take on the sale of our home.
Through the process your ongoing advice, honesty & re-assurance made the overall experience enjoyable and relaxed. You kept us informed the entire campaign and along the way provided answers to any questions we had and looked after our needs.
Selling a property can be challenging and stressful, but with your calm and relaxed approach combining this with your sense of humour, made this an enjoyable experience for us both. Obviously the sale of our home meeting the appropriate price made this the icing on the cake.
Thank you once again."
Jessica & Heath Shakespeare
2 December 2010
"Would just like to say thank you to Phil Peros for doing a great job with the sale of my unit. If I decide to buy in the area again I will be sure to give him a call. Have a great Christmas and New Year!!!"
29 November 2010
"Joe Horton from Love Real Estate recently acted as agent in selling my property. I was very happy with every aspect of the marketing/selling process. From the initial discussions to the signing of the contract of sale, Joe was most open, thorough and professional.
One worry that I had in selling my house was what to do with my dog - Joe even took care of that - the dog got sold with the house!!"
Patricia M. Bordin
18 November 2010
"I recently enlisted Joe Horton from Love Real Estate to help with the sale of my house.
I found his constant good humour, friendliness and professionalism extremely reassuring in what is always a stressful time for a seller.
He kept me well informed about his interactions with potential buyers, an we had a very good turnout of people on Auction Day. Under very trying weather conditions, Joe conducted the Auction with the same professionalism and good humour he had shown throughout the marketing campaign, and achieved a good result for the sale of my home.
I would not hesitate to recommend Joe if you are thinking of selling your home."
26 October 2010
"My wife and I would like to express our thanks and appreciation on your collective efforts in selling, at Auction, our property.
Your collective knowledge, advice and professionalism is absolutely first class. From our first meeting we felt comfortable and confident in your ability. You kept us informed and up to date all through the process, and of course your expertise on Auction day was first rate.
We took your advice on conveyancing, furnishing the property, blinds and other tips we gratefully accepted. We exceeded our reserve price due mainly to your efforts.
Thank you again, and we will be recommending the name E. J Love and in particular the two of you (Joe Horton & Kristie Brown) to our circle of friends and relatives.
P.S By the way the lollies on Auction Day were OK too!!!"
Vi & Bill Rutherford
7 October 2010
" Dear Phil,
I would like to take this opportunity to express how grateful I am for the professionalism you delivered in the process of the sale for my property in Reservoir. I was extremely happy with the result you and Arthur achieved and I will definitely recommend you to my family and friends and will always contact you for my future real estate needs.
I wish you all the very best for the future and once again thank you for the effort you put into making this process an easy and happy one for me.
30 September 2010
"I found Love Real Estate to be very professional. The agent that I used, Phil Peros was honest in his appraisal of the property, giving me a realistic and honest buy price of the property and in the end he was spot on. I was kept updated throughout the sale process, I received phone calls to give me feedback on the home.
I would not hesitate in recommending Phil Peros to sell/buy a home and would certainly use him again myself. At the end of the day he achieved the best result for me."
26 August 2010
"Since moving into my new home I can't thank you enough for the way you have changed my life literally.
I had sold my unit in the hope to upgrade and buy a house. In the past 12 months the market had moved quite rapidly and my hopes of attaining my dream were soon fading until you came along.
You were always there for me, recommending homes to look at and consider, and just as the other agents had given up on me, you had persisted and kept me informed of properties coming up for sale every step of the way.
If it wasn't for you Con, I would not be standing where I am today. It's because of you I have purchased a home for me and my two young kids. I am finally out of the rent cycle which I never thought I would get out of. Thank you from the bottom of my heart, you single handily restored my faith and life is much brighter than it was yesterday.
You are a very compassionate, considerate and professional agent. Please don't ever change who you are. It's what makes you stand out from the rest for you are the best!!!!"
11 August 2010
" I wish to express my thanks for the way Con Yancos and Noel Crouch conducted themselves. You are very fortunate to have staff of their ability and standards.
Dealing with Con was very easy, he was always very honest with me and respectful, he kept me informed at all times regarding the progress of sale of the property. On the day of Auction, Noel the Auctioneer was great, very professional and obtained a desired price for the property.
It is a stressful time for owners but the result they achieved was much appreciated by me. I would be happy to recommend your company to other buyers and sellers."
10 July 2010
"I am writing this as a formal "thank you" to Michael Love for executing the sale of my property in Mernda (21 Rowanval Terrace) with professionalism and integrity.
I have never managed to remotely sell a property prior to this experience. I have had to spend a lot of time away from Melbourne from work but not once did I have to fly in just to check up on the sale. You handled everything and in my line of business (Telecommunication Consultancy), this is what we refer to as a complete "End to End" service.
I would also like to point out to you that I was very impressed with the value you achieved for my property, a testimony to your great negotiation skills.
Needless to say, I will have no hesitation in recommending Love Real Estate agents to any of my friends and colleagues.
Please accept the attached as a token of my appreciation. I hope to keep in touch and all the best for the future".
22 June 2010
"It is with Great Pleasure I write this recommendation for Michael Love.
I was uncertain of the real estate market when I decided to sell my property at 5/20 O'Connor Street, Reservoir. Although dealing with Michael was most certainly one of the best real estate experiences of my life.
I was over whelmed by the local knowledge Michael displayed and constant exceptional service I received. Michael kept me well informed of the buyer activity as well as assisted me in understanding the current market place. I was also ecstatic with the price I achieved with the help of Michael's negotiating skill. I would have no hesitation in recommending Michael to anyone looking to sell their home as he displays all the characteristics of a trustworthy, hard working and certainly honest person, it is no question that he was the difference for me achieving an exceptional result".
25 May 2010
"Michael, I convey to you my sincere appreciation for the manner, and attention to detail, that you and Ron conducted the pre auction open house inspections, and follow-ups as a result of those inspections of the unit in George Street Reservoir.
The interest created by you and Ron with advertising in the various forms was extremely effective and very professional. The combination of the open days, advertising, plus the excellent and very experienced Auctioneer (Graeme) all contributed to what I believe was an excellent result.
My brother was delighted with sale price for his unit.
On behalf of my brother and myself, I thank you for efforts and personal contact throughout the very successful campaign".
20 May 2010
"I would like to express my sincere thanks to Love Real Estate for the excellent service that I received throughout the sale of my home.
I found Michael Love to be of impeccable integrity. From the start the professionalism that Michael showed, really made me feel that I would be in safe hands. He has a certain charm that I am sure, would put many a "first home seller" like myself at ease and was always willing to address any problems that arose during the course the sale, which I might add, were mainly my doing!
On the day of the Auction there was no confusion as I had been informed of all that was going to happen by Michael beforehand. I felt that I had been given plenty of support throughout the Auction bye the Love team. Gino did a great job of calling and strived to get just that little bit extra out of the bidders on the day. The other two gentlemen, and I apologise that I cannot remember their names, also lent their friendly support.
I am now looking forward to settlement day and being able to move on to my new home that I have purchased in Albion. Thanks again".
12 May 2010
"On 8th of May 2010 we sold our property, by Auction, through Love Real Estate, Preston. The property listing agent and auctioneer was Joe Horton. The proficiency with which he conducted the actual auction was outstanding and the result beyond our expectations.
Throughout the entire sales campaign, Joe performed his duties with the utmost professionalism and friendliness. He constantly kept us informed of all developments and potential interested buyers. The background information that was presented to us about these parties was comprehensive and ultimately, extremely accurate.
His manner was always helpful and cheery. He was always approachable and answered all our questions with directness, honesty and sometimes the appropriate amount of humour.
The presentation of advertising material was also of the highest quality.
We were thrilled with the manner in which the 'Open for Inspections" were carried out and the feedback provided to us following each 'open'.
After we originally purchased this property with Joe as the agent, he maintained contact with us during the renovation process and always showed interest in our progress whilst keeping us informed of current local market trends.
Joe's integrity is without reproach.
We would have no hesitation in recommending Joe to other prospective vendors"
Trever James and Kay James
12 March 2010
"Dear Joe and the team at Love Real Estate,
What can I say but you guys are AMAZING! I'm still reeling from a successful auction 2 weeks ago, all due to your outstanding professionalism, expert advice and hard work.
From the day you came around to appraise my apartment to crunch time at auction I was in the best of hands and was rest assured every step of the way every detail would be taken care of and it was! And your top notch service continued when you also assisted me in securing my next home, making what could have been a complicated transition, an easy one.
Your Honest and sincere approach is truly admirable and must also be mentioned. I had no doubt in my mind from day dot that the end result would be an excellent one.
I have already recommended you to several parties because I have been so impressed with your overall service!!
Thanks again for everything
Kindest regards Naomi"
19 November 2009
"Hurray! The house is sold - what a great job Michael Love has done!
I really appreciate all your hard work and thank so much for bringing the sale date forward when I requested it - I was blown away with how quickly you just picked it up and ran with it !!
Thanks again for all your help."
"Thank you very much Phil! That would be the Best Service ever received!!
Will definitely call upon you if we ever decide to sell or for any other property needs because that would be the best customer service I have ever experienced... I know it's the real estate profession.... haha but still.... that's what customer service is about.
"I want to thank you and your staff, for the professional and efficient manner in which you handled the recent sale of our investment property.
The process was very smooth from the first meeting at your office, to the regular telephone updates following inspections, and right up to the signing of the contracts.
My wife and I always felt informed of the progress and latest developments, and the communication was exemplary.
The professional approach received from you during the selling phase, was matched by the management team who looked after our property for the previous seven years through tenant changes, maintenance issues, etc.
Even though we have now sold the investment property and no longer deal with Love Real Estate on a regular basis, we look forward to the opportunity to enter the property market again in the future and once again engage Love Real Estate to manage our asset.
Keep up the great work Arthur!! I look forward to referring my friends and associates to you. "
Teo and Rita Torrelli
To Love Real Estate and Michael Love
My partner Tim bought his house 14 years ago and at that time Graham Love helped him to purchase the property.
When we decided to make a sea change , we contacted different real estate agents in the area.
The reason we decided on E.J Love was because Tim was happy with their service 14 years ago and when Michael Love and Arthur Torpatzis presented me with a professional portfolio and made me comfortable and secure in my decision. It was obvious they only wanted what was best for us.
Within 2 days of our house going on the Market, Michael Love bought through prospective buyers at 6pm.At 9.30pm he was still negotiating with them and after several phone calls to us, Michael bought us an offer well past normal working hours. We were so happy with the offer and settlement date, we couldn't thank Michael enough.
The selling of our property and the advice we received from Michael on buying a new property was just too easy.
I recommend if you are thinking of buying or selling a property you cannot go past EJ Love Real Estate.
Thank you Michael Love and EJ Love for the positive and stress free experience we had and I will highly recommend you in the future.
Jody palmer And Tim Martin
I convey to you my sincere appreciation for the manner, and attention to detail, that you conducted at the pre auction open house inspections, and follow-ups as a result of those inspections at our property.
The interest created by you with advertising in the various forms was extremely effective and very professional. The combination of the open days, advertising, plus the excellent and very experienced auctioneer (Graham) all contributed to what I believe was an excellent result.
My brother was delighted with the sale price of his unit.
On behalf of my brother and myself, I thank you for your efforts and personal contact throughout the very successful campaign.
We've had the pleasure of dealing with Joe Horton and the team and LOVE Real Estate for over 14 years, initially as buyers and more recently as vendors when we sold 2 townhouses. Joe's hard work and well-informed advice was instrumental in achieving a great sale price, well beyond our reserve. Most importantly, we really valued the thorough and professional service we received from the early days when we were developing the property, through to the sale and beyond. As working parents we had little time for details and put our trust in Joe and the team to guide us through the sale process. It is clear that Joe has a passion for his work and a comprehensive understanding of the real estate industry. On a personal level we really valued Joe's optimism, honesty and that he took the time out to keep us regularly informed when it mattered. We believe LOVE Real Estate has set a high benchmark for service that would be hard to find elsewhere. We highly recommend Joe Horton and the team for all your real estate needs.
Gerry and Athina Katiforis