28 November 2011
Hi Michael,
Just wanted to pass on my thanks for a job well done on Saturday. Given the atrocious weather and looking at the other auction results I think that we were very fortunate on the day. Please say thanks also to Graham - we couldn't have had better people to handle things for us. The other staff from Love's who were there were also great - we especially appreciated the umbrellas!! Please say thanks to everyone from us all.
Mum and Dad were extremely pleased with the result also, although it was a sad day for them in some respects.
Kindest regards
Sandra
4 September 2011
When i began my property search 4 month ago, Phil Peros from Love Real Estate was there offering me a helping hand. Phil understood very quickly what i was looking for, my likes and dislikes, and the location i desired. Phil is an honest, thorough and professional agent. He was excellent in responding to calls and emails in a timely manner, offering help and assistance where ever possible, answering questions, and will go out of his way to ensure that your needs are met. Along my journey, i also met Arthur Torpatzos, Senior Director or Love Real Estate, who provided me with some sound advice about acquiring property... Thanks Arthur.
Thanks again Phil, you helped me to find our home! I wish you all the success working with Love Real Estate and furture endeavours.
Maria
8 June 2011
You were highly recommended to us as a sales consultant, whilst we were researching who to list the above property with for sale. You exceeded all our expectations of what we were looking for!
Your communication skills were exemplary, regular updates, knowledge of the market and honesty and integrity were outstanding. The advertising campaign was extensive and thorough. Accommodating our requests was taken on board and carried out without any hesistation and to our brief.
To say that we were pleased with the sale price is an understatement, we were overwhelmed with the final result, due, we believe, to your commitment, customer service skills, impeccable attention to detail and thorough knowledge of the market.
Likewise, we were extremely grateful to Graham Love for his outstanding performance as auctioneer.
We would have not hesitation in emplying Love Real Esetate in any future dealings we may have the industry and thank you most sincerly for a remarkable result.
Kind Regards.
Shirley and David
18 May 2011
For Joe Horton, Love Real Estate, Preston
We decided to go with Love Real Estate to sell our home because Joe Showed such enthusiasm and eagerness to take on the job. He was also the agent who initially sold us the house and he was able to remember intricate detail about the property including its history and we believed that would give him an edge over other agents. His charismatic and likeable character was also a positive attribute as we believed that it would help sell our property to potential buyers.
We were working to a fairly tight dead line and needed to do some repairs and maintenance on the property to make it more appealing before putting it on the market,. Joe was able to get in contact with a list of contractors to help with the various jobs that needed doing and made sure that these people were able to come in ASAP. During the selling period, Joe ensured that went according to the plan and we didn't leave to deal with any delays or hold ups. His constant communication ensured that we knew what was happening at every step of the way, and we were able to put our trust in Joe.
overall,our experience with Joe Horton and Love Real Estate, Preston was over and above our expectations. Joe was always very professional and his experience in selling property showed through in giving as a great result, leading us to be very satisfied with the outcome and we would hire Joe to sell our home again.
Melissa Say
4 May 2011
Michael,
In a proffession full of talkers, it has been my good fortune to find someone genuine and true to their word, So I hope you enjoy this small token of my thanks.
P.S Don't forget to look after yourself.
Damen
17 February 2011
"I am writing to express my appreciation in regards to the exceptional service provided to me by Phil Peros.
Phil assisted me through previous Home-Opens providing advice and support. When I eventually found what I was looking for, Phil offered his round the clock support throughout the negotiation.
The purchase of 39 Wattle Grove has been a positive experience as a result of the service he provided."
Aleksandra
14 February 2011
"Thank you Arthur and Phil. What a great job.
You handled the sale of my mother's home with the compassion and professional care it required.
As you know my Mum and Dad purchased the block of land from Love Real Estate 60 years ago. So it seemed right that Love Real Estate sell the property.
Many thanks again"
Glenda
8 December 2010
"Over the past 2.5 years I have had the pleasure of working in conjunction with Joe Horton. When I first engaged Joe's services his knowledge of local property and his ability to relate to my needs as a client were second to none. Over the next 2.5 years Joe has maintained an extraordinary level of enthusiasm and passion for his job and our project.
Joe is someone who is easy to get along with, courteous to our requirements and very understanding of where we were at and which direction we would like to head. His advice is comforting and his honesty reassuring.
During our campaign Joe's efficiency, product and client knowledge was outstanding. His authority and character whilst conducting a very entertaining auction brought about an amazing result, over and above what we could have ever expected.
Joe's recent promotion within the realms of Love Real Estate only speaks volumes for his work ethic and the value he holds in the company.
Because of these traits we have already taken the liberty of recommending Joe Horton to our friends, family and associates some of whom have since engaged his services.
For anyone thinking of appointing Joe Horton to manage their property during what can be a very trying time, be rest assured that our experience with Joe has been a very enjoyable and positive, and therefore would not hesitate in recommending Joe Horton to manage the sale of your greatest asset"
Michael and Wendy James
6 December 2010
"Dear Joe,
We would like to acknowledge the huge effort you put in, in regards to selling our property at 29c O'Keefe Street, Preston.
Prior to dealing with you we have sold a number of properties through other agents. From this we knew what we were looking for in an agent and when we met you (when we were not even considering selling so not looking for someone), you ticked all the boxes. When the time came to pick an agent there was only one choice so we didn't even consider asking another agent to take on the sale of our home.
Through the process your ongoing advice, honesty & re-assurance made the overall experience enjoyable and relaxed. You kept us informed the entire campaign and along the way provided answers to any questions we had and looked after our needs.
Selling a property can be challenging and stressful, but with your calm and relaxed approach combining this with your sense of humour, made this an enjoyable experience for us both. Obviously the sale of our home meeting the appropriate price made this the icing on the cake.
Thank you once again."
Jessica & Heath Shakespeare
2 December 2010
" Would just like to say thankyou to Phil and Gino for doing a great job with the sale of my unit. If I decide to buy in the area again I will be sure to give you guys a call. Have a great Christmas and New Year!!!.."
Paul Smith
29 November 2010
" Joe Horton from Love Real Estate recently acted as agent in selling my property. I was bery happy with every aspect of the marketing/selling process. From the initial discussions to the signing of the contract of sale, Joe was most open, thorough and professional.
One worry that I had in selling my house was what to do with my dog - Joe even took care of that - the dog got sold with the house!!"
Patricia M. Bordin
18 November 2010
"I recently enlisted Joe Horton from Love Real Estate to help with the sale of my house.
I found his constant good humour, friendliness and professionalism extremely reassuring in what is always a stressful time for a seller.
He kept me well informed about his interactions with potential buyers, an we had a very good turnout of people on Auction Day. Under very trying weather conditions, Joe conducted the Auction with the same professionalism and good humour he had shown throughout the marketing campaign, and achieved a good result for the sale of my home.
I would not hesitate to recommend Joe if you are thinking of selling your home."
Lyndelle Newey
26 October 2010
" My wife and I would like to express our thanks and appreciation on your collective efforts in selling, at Auction, our property.
Your collective knowledge, advice and professionalism is absolutely first class. From our first meeting we felt comfortable and confident in your ability. You kept us informed and up to date all through the process, and of course your expertise on Auction day was first rate.
We took your advice on conveyancing, furnishing the property, blinds and other tips we greatfully accepted. We exceeded our reserve price due mainly to your efforts.
Thank you again, and we will be recommending the name E. J Love and in particular the two of you (Joe Horton & Kristie Brown) to our circle of friends and relatives.
P.S By the way the lollies on Auction Day were OK too!!!"
Vi & Bill Rutherford
7 October 2010
" Dear Phil,
I would like to take this opportunity to express how greatful I am for the professionalism you delivered in the process of the sale for my property in Reservoir. I was extremely happy with the result you and Arthur achieved and I will definately recommend you to my family and friends and will always contact you for my future real estate needs.
I wish you all the very best for the future and once again thank you for the effort you put into making this process an easy and happy one for me.
Best wishes "
Christie Tsivoglou
30 September 2010
" I found Love Real Estate to be very professional. The agent that I used, Phil Peros was honest in his appraisal of the property, giving me a realistic and honest buy price of the property and in the end he was spot on. I was kept updated throughout the sale process, I received phone calls to give me feedback on the home.
I would not hesitate in recommending Phil Peros to sell/buy a home and would certainly use him again myself. At the end of the day he achieved the best result for me."
Assef Khalil
26 August 2010
"Since moving into my new home I can't thank you enough for the way you have changed my life literally.
I had sold my unit in the hope to upgrade and buy a house. In the past 12 months the market had moved quite rapidly and my hopes of attaining my dream were soon fading until you came along.
You were always there for me, recommending homes to look at and consider, and just as the other agents had given up on me, you had persisted and kept me informed of properties coming up for sale every step of the way.
If it wasn't for you Con, I would not be standing where I am today. It's because of you I have purchased a home for me and my two young kids. I am finally out of the rent cycle which I never thought I would get out of. Thankyou from the bottom of my heart, you single handily restored my faith and life is much brighter than it was yesterday.
You are a very compassionate, considerate and professional agent. Please don't ever change who you are. It's what makes you stand out from the rest for you are the best!!!!"
Josie Galati
11 August 2010
" I wish to express my thanks for the way Con Yancos and Noel Crouch conducted themselves. You are very fortunate to have staff of their ability and standards.
Dealing with Con was very easy, he was always very honest with me and respectful, he kept me informed at all times regarding the progress of sale of the property. On the day of Auction, Noel the Auctioneer was great, very professional and obtained a desired price for the property.
It is a stressful time for owners but the result they achieved was much appreciated by me. I would be happy to recommend your company to other buyers and sellers."
Diane Brady
10 July 2010
"I am writing this as a formal "thank you" to Michael Love for executing the sale of my property in Mernda (21 Rowanval Terrace) with professionalism and integrity.
I have never managed to remotely sell a property prior to this experience. I have had to spend a lot of time away from Melbourne from work but not once did I have to fly in just to check up on the sale. You handled everything and in my line of business (Telecommunication Consultancy), this is what we refer to as a complete "End to End" service.
I would also like to point out to you that I was very impressed with the value you achieved for my property, a testimony to your great negotiation skills.
Needless to say, I will have no hesitation in recommending Love Real Estate agents to any of my friends and colleagues.
Please accept the attached as a token of my appreciation. I hope to keep in touch and all the best for the future".
Sajid Herwitker
22 June 2010
"It is with Great Pleasure I write this recommendation for Michael Love.
I was uncertain of the real estate market when I decided to sell my property at 5/20 O'Connor Street, Reservoir. Although dealing with Michael was most certainly one of the best real estate experiences of my life.
I was over whelmed by the local knowledge Michael displayed and constant exceptional service I received. Michael kept me well informed of the buyer activity as well as assisted me in understanding the current market place. I was also ecstatic with the price I achieved with the help of Michael's negotiating skills.I would have no hesitation in recommending Michael to anyone looking to sell their home as he displays all the characteristics of a trustworthy, hard working and certainly honest person, it is no question that he was the difference for me achieving an exceptional result".
Robert Sambucco
25 May 2010
"Michael, I convey to you my sincere appreciation for the manner, and attention to detail, that you and Ron conducted the pre auction open house inspections, and follow-ups as a result of those inspections of the unit in George Street Reservoir.
The interest created by you and Ron with advertising in the various forms was extremely effective and very professional. The combination of the open days, advertising, plus the excellent and very experienced Auctioneer (Graeme) all contributed to what I believe was an excellent result.
My brother was delighted with sale price for his unit.
on behalf of my brother and myself, I thank you for efforts and personal contact throughout the very successful campaign".
Kevin McKenzie
20 May 2010
"I would like to express my sincere thanks to Love Real Estate for the excellent service that I received throughout the sale of my home.
I found Michael Love to be of impeccable integrity. From the start the professionalism that Michael showed, really made me feel that I would be in safe hands. He has a certain charm that I am sure, would put many a "first home seller" like myself at ease and was always willing to address any problems that arose during the course the sale, which I might add, were mainly my doing!
On the day of the Auction there was no confusion as I had been informed of all that was going to happen by Michael beforehand. I felt that I had been given plenty of support throughout the Auction bye the Love team. Gino did a great job of calling and strived to get just that little bit extra out of the bidders on the day. The other two gentlemen, and I apologise that I cannot remember their names, also lent their friendly support.
I am now looking forward to settlement day and being able to move on to my new home that i have purchased in Albion. Thanks again".
Dorothy Caddell
12 May 2010
" On 8th of May 2010 we sold our property, by Auction, through Love Real Estate, Preston. The property listing agent and auctioneer was Joe Horton. The proficiency with which he conducted the actual auction was outstanding and the result beyond our expections.
Throughout the entire sales campaign, Joe performed his duties with the utmost professionalism and friendliness. He constantly kept us informed of all developments and potential interested buyers. The background information that was presented to us about these parties was comprehensive and ultimately, extremely accurate.
His manner was always helpful and cheery. He was always approachable and answered all our questions with directness, honesty and sometimes the appropriate amount of humour.
The presentation of advertising material was also of the highest quality.
We were thrilled with the manner in which the 'Open for Inspections" were carried out and the feedback provided to us following each 'open'.
After we originally purchased this property with Joe as the agent, he maintained contact with us during the renovation process and always showed interest in our progress whilst keeping us informed of current local market trends.
Joe's integrity is without reproach.
We would have no hesitation in recommending Joe to other prospective vendors"
Trever James and Kay James
12 March 2010
"Dear Joe and the team at Love Real Estate,
What can I say but you guys are AMAZING! I'm still reeling from a successful auction 2 weeks ago, all due to your outstanding professionalism, expert advice and hard work.
From the day you came around to appraise my apartment to crunch time at auction I was in the best of hands and was rest assured every step of the way every detail would be taken care of and it was! And your top notch service continued when you also assisted me in securing my next home, making what could have been a complicated transition, an easy one.
Your Honest and sincere approach is truly admirable and must also be mentioned. I had no doubt in my mind from day dot that the end result would be an excellent one.
I have already recommended you to several parties because I have been so impressed with your overall service!!
Thanks again for everything
Kindest regards Naomi"
Naomi
19 November 2009
"Hurray! The house is sold - what great job Michael Love have done!
I really appreciate all your hard work and thank so much for bringing the sale date forward when I requested it - I was blown away with how quickly you just picked it up and ran with it !!
Thanks again for all your help."
Susan
" Thank you very much Phil! That would be the Best Service ever received!!
Will definately call upon you if we ever decide to sell or for any other property needs because that would be the best customer service I have ever experienced... I know it's the real estate profession.... haha but still.... that's what customer service is about.
Excellent Service!
Thanks again"
Debbie Rallis
" I want to thank you and your staff, for the professional and efficient manner in which you handled the recent sale of our investment property.
The process was very smooth from the first meeting at your office, to the regular telephone updates following inspections, and right up to the signing of the contracts.
My wife and I always felt informed of the progress and latest developments, and the communication was exemplary.
The professional approach received from you during the selling phase, was matched by the management team who looked after our property for the previous seven years through tenant changes, maintenance issues, etc.
Even though we have now sold the investment property and no longer deal with Love Real Estate on a regular basis, we look forward to the opportunity to enter the property market again in the future and once again engage Love Real Estate to manage our asset.
Keep up the great work Arthur!! I look forward to referring my friends and associates to you. "
Teo and Rita Torrelli
To Love Real Estate and Michael Love
My partner Tim bought his house 14 years ago and at that time Graham Love helped him to purchase the property.
when we decided to make a sea change , we contacted different real estate agents in the area.
The reason we decided on E.J Love was because Tim was happy with their service 14 years ago and when Michael Love and Arthur Torpatzis presented me with a professional portfolio and made me comfortable and secure in my decision. It was obvious they only wanted what was best for us.
Within 2 days of our house going on the Market, Michael Love bought through prospective buyers at 6pm.At 9.30pm he was still negotiating with them and after several phone calls to us, Michael bought us an offer well past normal working hours. We were so happy with the offer and settlement date, We couldn't thank Michael enough.
The selling of our property and the advice we received from Michael on buying a new property was just too easy.
I recomend if you are thinking of buying or selling a property you cannot go past EJ Love Real Estate.
Thank you Michael Love and EJ Love for the positive and stress free experience we had and I will highly recomend you in the future.
Jody palmer And Tim Martin
I convey to you my sincere appreciation for the manner, and attention to detail, that you conducted at the pre auction open house inspections, and follow-ups as a result of those inspections at our property.
The interest created by you with advertising in the various forms was extremely effective and very professional. The combination of the open days, advertising, plus the excellent and very experienced auctioneer (Graham) all contributed to what I believe was an excellent result.
My brother was delighted with the sale price of his unit.
On behlaf of my brother and myself, I thank you for your efforts and personal contact throughtout the very successful campaign.
Yours Faithfully,
Kevin